Customer service
At Scottish Enterprise we are committed to delivering an improved and consistent level of customer care. We aim to do this through a number of channels.
- We operate a helpline on 0845 607 8787 to help customers access services and overcome any problems. We have a clear set of service standards. If you are hard of hearing or deaf and use a Minicom machine, dial 0141 228 2315
- Read our customer charter and see what you can expect from us. We regularly run forums across Scotland to gauge opinions about Scottish Enterprise.
- We also carry out formal research to measure levels of satisfaction. This website - and related sites - is a key way for us to communicate with you.
- Send us feedback. You can also take an online survey to help us improve our services. This facility should be available soon.