Efficient and effective delivery
To deliver our priorities as efficiently and effectively as possible, Scottish Enterprise has simplified its governance and management structures and created a more flexible workforce which can anticipate customer needs and adapt to changing global market conditions. This means increasing the proportion of staff who are customer facing and ensuring more staff are deployed nearer to our customers, while also reducing the numbers of senior management across the organisation. Overall, on a like for like basis over the past five years we will have reduced the headcount from 2,000 to 1,100 while increasing productivity.
Although local enterprise companies will no longer exist after 1 April 2008, we will continue to operate locally. These changes are designed to deliver more integrated services and a consistent high quality service to growth business customers no matter where they are based.
We will continue to look at improving the efficiency and cost of our operations and vigorously pursue the scope for shared services with other public sector agencies.
We carried out a Strategic Environmental Assessment of our three year plan last year and we will continue to implement the actions from this as well as developing a carbon neutral implementation framework.
We will contribute to work to improve the environmental performance of the public sector under the Scottish Government’s Greener Strategic Objective, by increasing efforts to “Green” our own operations, building on previous environmental management work.