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Business Improvement Academy - Engaging your people to make change sustainable

Event details

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Date: 21 September 2016

Venue: Drumossie Hotel, Old Perth Road, Inverness, IV2 5BE

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A mix of workshop-based learning combined with on-site, one-to-one project work will support companies wishing to engage in the concept of sustainable continuous improvement by combining improvement tools and techniques with cultural and behavioural change.

How your company will benefit

Participants of the Academy will become cultural enablers for their business, capable of delivering sustainable improvement through developing employee engagement and embedding supporting behaviours.

The guiding principles of the Academy are:

  • Continuous improvement combined with behavioural change - tailored to participant' s own business improvement project
  • Uses active learning techniques - supported by experienced practitioners
  • Focuses on sustainable change - embedding the learning to deliver future business benefits
  • Leadership excellence - practical improvement and embedding of leadership skills
  • Business excellence- improving the competitiveness of business
  • Engagement - encouraging continuous improvement through engaging with others

Why should you participate?

You have the ambition to drive significant improvements forward (process and behavioural) within your business. However, the rate of change is slower than anticipated; the appetite for change isn't quite what it should be and any process changes achieved may have been short lived. There is also an expectation that any changes won't be fully supported, with a consequential migration back to previous practices.

Who should participate?

  • Those who have responsibility for enabling change in the business and are keen to secure a higher level of ownership and engagement from their colleagues
  • Those who wish to clearly understand and better appreciate their own respective roles in the change process

Please note that the sponsoring business leaders will be required to attend the first day in order to fully understand their role in supporting their delegates back in the workplace as they implement change.

Entry requirements

The Academy requires companies to commit to the full 11 day programme and dates are shown below.

The cost is £450 (excluding VAT) per delegate and companies will be invoiced in advance in advance by SMAS.


What previous participants of the Academy say:

"Hyspec Engineering's mission is to grow the business through organic emotional intellect. That destiny lies within the ability of all our employees. Through our participation in the Academy, our employees at every level have returned to work with a different mind-set. The tools, techniques and methods learned over the period have stimulated a different approach. Waste at every level has been the main topic of discussion and the behaviours required to drive a collective new standard. It would be in any business' interest to get their key assets to participate. The way SMAS delivered the programme was first-class. Even the most challenged cynics in the company enjoyed their experience." Jim English, Hyspec Engineering

"I wish to express my gratitude to the SMAS team for the opportunity to attend the Academy. I found the course enlightening, thought provoking, challenging and also fun - a balance that can be hard to achieve. It helped provide an insight in the issues we face as a company and that these issues aren't peculiar to our sector. Through sharing experiences and knowledge with the other delegates and the Academy leaders I will be able to deal with the challenges ahead with renewed vigour. I also found that I gained an appreciation of the 'shadow' I cast as a leader and have started to implement the personal changes I need to make to prepare the path I must lead the company on when following the 'lean' vision." Derek Johnstone, Wallace McDowall

"The Lean Academy is a great concept for any company trying to improve their business. How to engage people through the use of lean tools is the most difficult part of changing your business but this training academy has great ideas on how to achieve this. If you want to improve your business then using this academy would be a big step in the right direction." Eddie Lennox, Amer Sports