Operational management through a global pandemic

Operational management through a global pandemic

The Scottish Manufacturing Advisory Service team outline the tools and techniques used to scale up the largest COVID-19 test facility in the UK - the Glasgow Lighthouse Laboratory. They’ll cover the management system, leadership and cultural dimensions that came together to make this a reality.

About this webinar

This webinar is a great example of the unique challenges manufacturing businesses are likely to face in a situation like the COVID-19 pandemic. Our speakers, from Scottish Manufacturing Advisory Service and BioClavis, discuss the tools and techniques they adopted to scale up the facility – including lean principles, collaboration, Kaizen events, the importance of a multi-disciplinary team and more. They will also discuss the unique challenge of handling supply and demand for their facility and the management systems and culture adopted to achieve their success.


  • Ivan McKee MSP, Minister for Trade, Investment and Innovation
  • Harper VanSteenhouse, President at BioClavis Ltd
  • Jerome Finlayson, Head of High Value Manufacturing at Scottish Enterprise
  • Gary Aitchison, Practitioner at Scottish Manufacturing Advisory Service at Scottish Enterprise

Date: 11 March 2021

Length: 59 minutes