Freedom of Information
Main Content

How to submit Freedom of Information requests

Requests made under the Freedom of Information Act, however, must be in a ‘permanent form’. You can submit requests to us by letter, or by email to the address below but check our publication scheme below before making a request. The information you're looking for may already be publicly available.

Freedom of Information Officer
Atrium Court
50 Waterloo St
Glasgow G2 6HQ

Email: enquiries@scotent.co.uk 

How we deal with Freedom of Information requests

We handle all requests in accordance with our freedom of information policy.

In summary, the policy says:

  • We’ll be as open as possible, without disclosing personal, confidential or commercially sensitive information.
  • We won’t charge for information not already in a publication scheme. But we may not be able to provide it in full if it’s likely to cost us more than £600 to find and supply it. In such cases we provide what we can up to the£600 limit. 

Read our Freedom of Information policy

Exemptions

Certain exemptions apply to FOI requests. For example, we can withhold information if:

  • We believe disclosing it would make it difficult or impossible for us to conduct our business
  • It is the subject of legal proceedings
  • It would be illegal for us to disclose it

We may also withhold information that could:

  • Harm the commercial interests of any person or any organisation
  • Damage Scotland's economy

Other exemptions include:

  • Environmental information is governed by the Environmental Information (Scotland) Regulations 2004 (EIRS). We will only treat requests for environmental information differently from FOI requests when the regulations state we should do so.
  • Personal information about other people is protected by the Data Protection Act 1998 and is not normally given in response to FOI enquiries.
  • Personal information about you – you have the right to ask if we process any such information and, if so, to have a copy of the data. You can make requests in writing or by email

If we withhold information we'll tell you why and give you details of how to appeal our decision.

The right of appeal is to the chief executive of Scottish Enterprise in the first instance. If you're still not satisfied, you can ask the Scottish Information Commissioner to investigate using the contact information below.

Scottish Information Commissioner
Kinburn Castle
Doubledykes Road
St Andrews
Fife KY16 9DS

Tel: 01334 464610
Email: enquiries@itspublicknowledge.info

Publication Scheme

The Freedom of Information (Scotland) Act 2002 requires Scottish public authorities to produce and maintain a publication scheme. Authorities are under a legal obligation to:

  • Publish the classes of information that they make routinely available
  • Tell the public how to access the information and what it might cost

We've adopted the Model Publication Scheme 2015 produced by the Scottish Information Commissioner. The scheme has been approved until 31 May 2019. In adopting the Single Model Scheme, SE has produced a 'Guide to Information' which:

  • Allows you to see what information is available (and what is not available) in relation to each class
  • States what charges may be applied
  • Explains how to find the information easily
  • Provides contact details for enquiries and to get help with accessing the information
  • Explains how to request information that has not been published

You can also download Guides to Information for our subsidiary companies below.

Model Guide 2015 (2MB)

Guide to Information 2015 (372kB)

SCTR Ltd Guide to Information (87.5kB)

Calder Park (Management) Ltd Guide to Information (91kB)

Cooperative Development Scotland Guide to Information (148kB)

Scotland Europa Guide to Information

One Guide to Information for our inactive subsidiary companies is available for download (91.5kB)