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After the closing date, your application will be considered. If you’re shortlisted, you’ll be invited to participate in a face-to-face or telephone interview. This will be competency-based to measure your technical knowledge and reveal how you actually do things. It also provides an opportunity for you to ask questions about our organisation.

The competency-based interview will focus on the following areas:

  • Customer focus/Relationship management
  • Teamwork
  • Communication
  • Personal management
  • Problem solving/Project management
  • Technical expertise
  • Economic development
  • Leading and developing others (only applicable to roles involving people management)

The interviewers vary but usually include the hiring manager. Others that may be involved in the process include HR, jobholder peers and subject matter experts.

Depending on the role you apply for, you may also be asked to take part in one or more of the following:

  • Role play
  • Presentations
  • Case studies
  • In tray exercises
  • Group exercises

The next stages of the process will be confirmed at the end of your first interview. If you’re successful at this stage, you may be invited to attend a second interview.

If you’re unsuccessful, you’ll receive a letter with details of who to contact to obtain feedback. You should arrange a suitable time with the individual giving you the feedback to ensure you gain as much detail as possible. We are only able to give verbal feedback.