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Digital transformation support

Our team of digital transformation specialists can help your business use digital and IT-related technology more effectively. We provide free and impartial advice on all aspects of digital technologies, including cyber security planning, data and analytics, Industry 4.0, ecommerce, and implementing business systems.

The benefits of adopting digital technology

Adopting digital technology offers significant benefits for your business, such as:

  • Improving efficiency
  • Making your business more profitable
  • Improving your market competitiveness
  • Making your business more resilient

How we can help

Our experienced team offers free, impartial advice and support on any aspect of digital and IT. We work with companies in Scotland at any stage of their development, from new entrepreneurs to global enterprises, across all business sectors.

If you’re looking to improve your use of technology in your business, we’re here to help.

Find the right solutions for your business

We use a ‘business first, technology second’ approach. This means we’ll take the time to understand your business needs and we’ll help you find the right solutions for those needs.

Our knowledgeable and experienced team of specialists have a wide understanding of technology market offerings to resolve your business issues. We can also provide valuable information on best practices and change management. 

We offer support in a wide range of areas, including:

  • Cyber security planning and certification 
  • Data and analytics
  • Industry 4.0, including digital engineering and manufacturing
  • Ecommerce and marketplaces, including digital marketing
  • Implementing business systems, including CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning)

More details on our support

On average, it’s eight times more expensive for a business to recover from a cyber incident compared to the costs of setting up controls to prevent it from happening in the first place. Our experienced and highly qualified team will work with your businesses at a strategic and tactical level.

Working alongside the existing support network in Scotland, including organisations such as the Scottish Business Resilience Centre and its partners, we can help you apply secure ways of working and implement standards such as Cyber Essentials Plus or ISO27001.

Increasingly, businesses are using data-driven decisions to achieve their business goals. However, we know from the Digital Economy Business Survey (DEBS) 2021 that only 34% of business say they are using data analytics.

Our knowledge of systems and methodology in this area means we can advise you on where to start your data journey or further it by using more advanced technologies.

We can help you understand the value of the data you already hold and the business benefits of using this data to your advantage. Our advisory support will help you understand how to use data analysis tools and methods. These will let you identify trends and patterns within datasets and how you can use them for commercial advantage.

Rapid advances in technology are transforming the ways in which companies design, build, manufacture and sell products, or provide complex services, to their customers.

Some examples of these advanced technologies include:

  • Digital simulation/digital twins
  • Generative design
  • Augmented or virtual reality
  • IoT (internet of things)
  • Additive manufacturing

We can help your company identify the most suitable technologies or new business models that will optimise the ways in which your people, products, machinery, systems and supply chains can work together.

Ecommerce is often viewed as selling physical products to individual customers. But the past decade has also seen the rapid increase of businesses selling to other businesses through online channels, and manufacturers selling directly to consumers.

Whether you have physical products or broader services, we can help maximise your engagement with customers by helping you to develop your ecommerce and digital marketing strategies.

We can review your current activity and make suggestions on how to improve your engagement with customers either your current market or a new market that you may be considering.

We can also help you to develop your thinking about your digital needs. And our knowledge of the supply base means that we can also help you find a suitable technical partner.

Research has shown that fully integrating business systems can offer efficiency savings of around 20%. Even the most basic systems that almost all businesses rely on need to be specified, chosen, implemented and integrated with care in order to maximise the benefits.

Our team can help with all these aspects of system selection and implementation, such as ERP or CRM systems, migration to cloud services, or any of the many technical challenges posed by unfamiliar technical systems.

All of this is based on having a well-defined business need for your system. Our team are happy to help with that too.

Need some specialist advice?

If you’re looking to improve your use of technology, we’re here to help.

Submit an enquiry

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