How we use your information

We collect and use personal information about you in order to provide our public services. In general terms, our organisation collects, uses, stores and shares personal information about you to:

• Deliver its services and meet its legal responsibilities
• Verify your identity, where this is required
• Contact you by post, email, telephone and/or social media
• Understand the needs of your company and how they may be met
• Join with our public sector partners to deliver comprehensive services for you and your company
• Use as supporting evidence when making claims for funding and support
• Provide you with marketing you have asked for, and to sign you up for events
• Maintain our records
• Process financial transactions
• Carry out background checks and due diligence where appropriate
• Prevent and detect crime, fraud or corruption
• Manage access to and security of our spaces and facilities
• Transfer or sell parts of our business to other public sector bodies or third parties

Further details can be found in the specific sections for each service which follow and can be accessed through these links:

• Marketing and events
• E-Learning platforms
• Funding and support
• Research
• Enquiries
• CRM Partnership
• Providing Scottish Enterprise with goods and/or services
• TalentScotland
• GlobalScot

Personal data is also processed in our recruitment process. You can find out more about this in our specific recruitment privacy notice.

Lawful grounds

Data protection law also says that we must have a legal ground in order to process your personal information. These are known as lawful grounds. There are six lawful grounds, but we will generally only use four of these, as set out below.