Complaints about how we handle personal information

Complaints - personal information

You may lodge a complaint with us if you consider that we have infringed data protection legislation because of the way we have handled your personal data. 

Scottish Enterprise seeks to resolve directly all complaints about how we handle personal information. 

To make a complaint or if you have any questions about the privacy notice, including any requests to exercise your legal rights in respect of your personal information, contact our data protection and information governance officer  

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), whose contact details are as follows:

Information Commissioner's Office 
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113 (local rate) or 01625 545 745

Complaint guidance on the ICO website opens in a new window 

Other complaints

Use our complaints process if you are dissatisfied with the standard of service, action or lack of action by or on behalf of Scottish Enterprise in relation to matters other than your personal data.

Read our full guidance on how to make a complaint